Managed Cybersecurity Services
Continuous Protection. Professional Oversight. Predictable Costs.
Enterprise-grade cybersecurity protection for growing businesses without the expense of building an internal security operations team.
Heights Consulting Group combines managed endpoint protection, 24/7 threat monitoring, identity security, vulnerability management, and coordinated incident response in one comprehensive service.
The gap
Your Business Needs More Than Antivirus
Modern cyber threats target more than computers. Attackers exploit employee identities, email accounts, cloud environments, unpatched systems, and security configuration weaknesses.
Many organizations own cybersecurity products but lack the resources to continuously monitor alerts, investigate suspicious activity, and respond effectively.
Heights helps close that operational gap by combining established security technologies, continuous monitoring, and professional cybersecurity oversight.
Capabilities
Comprehensive Protection Across Your Environment
Capabilities across the full service portfolio. The packages show which are included at each level.
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24/7 Threat Monitoring
Continuous security monitoring, professional threat investigation, and supported threat containment through specialized security operations partners.
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Advanced Endpoint Protection
Protection against malware, ransomware-related activity, malicious behavior, and unauthorized endpoint activity.
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Identity Threat Detection
Monitoring for suspicious Microsoft 365 sign-ins, compromised accounts, and identity-based threats.
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Vulnerability and Patch Management
Identify security vulnerabilities, prioritize remediation, and maintain patch management across covered systems.
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Email and Web Security
Reduce exposure to phishing, malicious attachments, fraudulent websites, and other common attack methods.
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Security Awareness Training
Employee cybersecurity education and phishing awareness to help reduce human risk.
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Backup and Recovery
Protect business information through supported backup and recovery services included in applicable packages.
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Security Reporting and Oversight
Regular reporting on security activity, vulnerabilities, response actions, and remediation priorities.
Security leadership
More Than Security Monitoring. Experienced Security Leadership.
Security technology can identify threats and vulnerabilities. Effective cybersecurity leadership helps organizations understand which risks matter, what actions should take priority, and where security investments will have the greatest impact.
Heights Consulting Group combines managed cybersecurity operations with experienced security oversight.
Our advanced service packages provide structured security reviews, risk prioritization, and executive-level reporting to help organizations make informed cybersecurity decisions.
For organizations requiring comprehensive security governance, compliance oversight, and ongoing executive leadership, Heights offers dedicated virtual CISO advisory services.
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Plus
Quarterly Security Leadership Review
One scheduled review per quarter, up to 60 minutes, drawing on monitoring, vulnerability findings, incident activity, and operational reporting: significant security events and trends, outstanding vulnerabilities, remediation priorities, identity and endpoint findings, recommended improvements, and concerns that need management attention.
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Plus
Annual Security Priorities Review
A high-level annual review of cybersecurity improvement priorities, built from the same reporting and findings.
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Complete
Monthly Security Leadership Review
One scheduled review per month, up to 60 minutes: operational security performance, significant security findings, remediation progress, and risk priorities.
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Complete
Cybersecurity Risk Register Oversight
A high-level register of the material cybersecurity risks identified through the managed service, kept current from security findings, monitoring information, and remediation status.
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Complete
Quarterly Security Improvement Roadmap Updates
Recommended security improvements identified through the service, summarized and put in priority order each quarter.
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Complete
Quarterly Executive Security Summary
A concise executive-level summary that consolidates what security operations, reporting, and the leadership reviews have already established: significant findings, material risks, remediation status, improvements, and recommended management priorities.
Packages
Managed Security That Fits Your Business
Choose the protection level that aligns with your organization's environment, security requirements, and operational needs.
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Managed Security Essentials
Managed cybersecurity protection
$29/user/month
Foundational cybersecurity protection with continuous managed threat monitoring.
Includes
- Managed endpoint detection and response
- 24/7 managed security monitoring
- Endpoint monitoring and patch management
- Microsoft 365 identity threat detection
- Security awareness training
- Threat investigation and supported containment
- Monthly security reporting
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Recommended
Managed Security Plus
Managed cybersecurity + security leadership oversight
$49/user/month
Expanded protection across endpoints, identities, email, and web activity.
Everything in Essentials, plus
- Advanced email threat protection
- DNS and malicious website filtering
- Continuous vulnerability scanning
- Vulnerability prioritization
- Remediation tracking
- Expanded security reporting
- Quarterly security reviews
Security leadership
- Quarterly security leadership review, one per quarter, up to 60 minutes
- Annual high-level review of security improvement priorities
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Managed Security Complete
Managed cybersecurity + executive security oversight
$79/user/month
Broader monitoring, data protection, and security oversight for organizations with more demanding requirements.
Everything in Plus, plus
- Microsoft 365 backup and recovery
- Managed SIEM for agreed baseline data sources
- Expanded infrastructure security visibility
- Monthly security reviews
- Enhanced incident response coordination
- Security improvement planning
- Management reporting
Executive security oversight
- Monthly security leadership review, one per month, up to 60 minutes
- Cybersecurity risk register oversight
- Quarterly security improvement roadmap updates
- Quarterly executive security summary
| What each package includes | Essentials | Plus | Complete |
|---|---|---|---|
| Managed security services listed for the package | Included | Included | Included |
| Monthly operational reporting | Included | Included | Included |
| Security recommendations | Operational | Prioritized | Strategic |
| Quarterly security leadership review | No | Included | Superseded by monthly |
| Monthly security leadership review | No | No | Included |
| Annual security priorities review | No | Included | Included through quarterly roadmap |
| High-level risk register maintenance | No | No | Included |
| Quarterly roadmap updates | No | No | Included |
| Quarterly executive security summary | No | No | Included |
| Full vCISO engagement | Separate | Separate | Separate |
Terms
Pricing is per licensed user, billed monthly, with a 25-user minimum and a 12-month agreement. One managed endpoint is included per user. Additional devices, servers, onboarding, specialized infrastructure, and services outside the defined package scope are quoted separately.
Additional backup capacity, SIEM data sources, and specialized requirements may carry additional charges. Service obligations are governed by the executed agreement.
Leadership oversight
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Leadership reviews are scheduled meetings of up to 60 minutes: one per quarter in Plus, one per month in Complete. Additional meetings, specialized consulting, policy development, compliance projects, and extended advisory work are separately scoped.
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The risk register, roadmap updates, and executive summary work from findings the managed service already produces. A formal risk assessment, enterprise risk discovery, a comprehensive security strategy, and implementation work are separate engagements.
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Acting as a client's designated CISO, enterprise security governance, security program development, compliance assessments, policy development, and board representation are available through a separately contracted vCISO engagement.
Scope
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Microsoft 365 backup is subject to the contracted retention, storage, and recovery scope.
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SIEM coverage is limited to agreed data sources and allowances.
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Endpoint and server backup beyond the specified Microsoft 365 coverage is separately scoped.
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Remediation and incident response are coordinated within the agreed service scope. A full-service IT help desk is not part of these packages.
How it works
A Coordinated Approach to Cybersecurity
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Assess and Onboard
Review the environment, identify covered assets, establish security requirements, and document monitoring and escalation procedures.
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Deploy and Protect
Configure and deploy the security capabilities included in the selected service package.
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Monitor and Respond
Specialized security operations partners provide continuous threat monitoring and investigation. Heights coordinates communications, escalation, and remediation within the agreed service scope.
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Report and Improve
Provide security reporting, remediation priorities, and recommendations for strengthening protection.
Works with your team
Keep Your IT Provider. Strengthen Your Security.
You don't need to replace your current IT provider to strengthen your cybersecurity.
Heights' managed cybersecurity services can complement an existing IT provider or internal technology department.
We establish clear responsibilities for security monitoring, incident escalation, system administration, and remediation so that security operations remain coordinated.
Two services
Operational Security and Strategic Leadership
Managed Security Plus and Complete include defined cybersecurity leadership oversight. Included security leadership oversight is not equivalent to a dedicated vCISO engagement.
Organizations that require comprehensive executive cybersecurity leadership can engage Heights through a separate vCISO agreement.
Day-to-day security operations
Managed Cybersecurity Services
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Operational cybersecurity protection
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Continuous monitoring
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Threat investigation
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Endpoint management
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Identity security
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Vulnerability management
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Contracted security oversight
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Scheduled leadership reviews and executive reporting in Plus and Complete
Comprehensive security leadership
Dedicated vCISO Advisory Services
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Comprehensive cybersecurity leadership
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Governance
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Risk management
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Regulatory and compliance oversight
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Security program development
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Executive strategy
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Policy development
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Board-level reporting
Who it is for
Built for Growing Organizations
These services are particularly suited to businesses that match the description here.
They strengthen security controls. They do not by themselves establish regulatory compliance or secure insurance approval.
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Have approximately 50 to 500 employees.
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Need 24/7 threat monitoring.
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Have limited internal cybersecurity staffing.
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Already have IT support but need dedicated security operations.
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Want stronger ransomware and identity protection.
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Need consistent vulnerability management.
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Want clear reporting and security accountability.
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Need to strengthen cybersecurity controls for contractual, regulatory, or insurance requirements.
Questions
Managed cybersecurity questions, answered.
Do we need to replace our current IT provider?
No. Heights' managed cybersecurity services can operate alongside your existing IT provider or internal IT department. Responsibilities and escalation procedures are established during onboarding.
Is security monitoring available 24/7?
Yes. Managed detection and response services provide continuous security monitoring through specialized security operations partners. Investigation and response activities depend on the technologies deployed, supported capabilities, and agreed authorization.
Does this protect against ransomware?
Our layered security approach helps prevent, detect, investigate, and contain ransomware-related threats. No cybersecurity service can guarantee prevention of every attack.
Can you protect Microsoft 365?
Yes. Our services include Microsoft 365 identity threat detection, with additional email security and backup capabilities available in applicable packages.
Can you work alongside our existing IT provider?
Yes. We coordinate security monitoring, escalation, and remediation responsibilities with existing IT teams and technology providers.
Are penetration testing and compliance assessments included?
No. Penetration testing, formal risk assessments, and compliance readiness assessments are separate professional services.
Do your managed cybersecurity packages include vCISO services?
Managed Security Plus and Complete include defined cybersecurity leadership oversight, such as scheduled security reviews, risk prioritization, and executive reporting.
These capabilities provide management-level security guidance but do not replace a dedicated virtual CISO engagement.
Organizations requiring comprehensive security governance, compliance oversight, formal risk assessments, or ongoing executive cybersecurity leadership can engage Heights' separate vCISO advisory services.
What is the minimum commitment?
A minimum of 25 licensed users and a 12-month service agreement, billed monthly.
Are additional devices and servers included?
One managed endpoint is included per licensed user. Additional endpoints, servers, and specialized infrastructure are priced separately.
Are there onboarding fees?
Onboarding and deployment fees are determined by the size, complexity, and requirements of the environment.
Insights
Related reading.
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Managed Security Services
What Changes When Your MSP Also Provides Security Monitoring
When a managed service provider takes on security monitoring, the lines of accountability blur unless leadership explicitly defines who decides risk tolerance, who speaks to regulators, and who owns the security program. This article explains what shifts, what stays internal, and how executive ownership closes the gap.
Dr. Daniel Glauber, 18 August 2026
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Governance and Leadership
What an Assessor Looks for in Managed Security Services
Security assessors evaluating managed security services focus on whether the provider can demonstrate compliance with specific regulatory requirements, such as NIST SP 800-171 for organizations handling Controlled Unclassified Information. Leadership must understand that an assessor's role is independent verification of security controls, not implementation advice, and that responsibility for compliance outcomes remains with the organization even when technical work is delegated to a managed service provider.
Dr. Daniel Glauber, 13 August 2026
Know Who Is Protecting Your Business.
Cybersecurity requires more than installing software.
Heights Consulting Group combines established security technologies, continuous monitoring, and experienced cybersecurity oversight to help organizations protect their systems, people, and information.
Let's discuss your environment and determine the appropriate level of protection.
Schedule a Security Consultation Request Managed Security Pricing