The first conversation
Thirty minutes, confidential, without obligation. What it covers, who should attend, and what you leave with, so nothing about it is unknown before you request it.
- Length
- Thirty minutes, video or phone.
- With
- Dr. Daniel Glauber, the executive who would hold your program.
- Cost
- No cost, and no obligation on either side.
The agenda
What the conversation covers
Three questions, and nothing is presented or pitched:
- What is prompting the conversation: the assessment, the renewal, the customer requirement, the incident, or the growth that raised the question.
- What your organization is obliged to do: the regulations, frameworks and contractual commitments that actually apply to you.
- What leadership is being asked to answer for, and by whom: the board, an auditor, an insurer, a customer.
The conversation is diagnostic. It exists to establish whether executive security leadership is what your situation calls for, and if so, in what shape.
Attendees
Who should be in the room
Whoever owns the decision. Usually that is the chief executive or chief financial officer; where the question is regulatory or contractual, general counsel or the compliance lead belongs there too. Your technology leader is welcome, and nothing in the conversation goes over anyone's head or around them.
One person is enough. The conversation is scheduled around your calendar, not a sales process.
Preparation
What is useful to have on hand
Nothing is required. If they exist, these make the thirty minutes more productive:
- The document that prompted this: a customer questionnaire, an insurer's renewal application, audit findings, or a regulator's letter.
- Your most recent security assessment, however old or informal.
- A rough sense of your systems and providers: who runs what, and under what agreements.
The outcome
What you leave with
A straight read on your situation: whether fractional security leadership fits it, what we would put first in your position, and what the engagement would look like if there is one to discuss.
If Heights is not the right fit for what you need, you will hear that in the call, along with what we would do instead. There is no follow-up sequence and no persistence; the next step, if there is one, is yours to take.
When you are ready
Send the enquiry and the conversation is arranged around your calendar.