AI Readiness Assessment Terms

1. What You Are Buying

The AI Readiness Assessment is a one time purchase from Heights Consulting Group. It includes one phone interview with our AI interviewer and one written report, delivered by email as a PDF, on where AI may lower the operating costs of your business.

The price is the amount shown at checkout. Payment is due in full before the interview.

2. How It Works

After payment you will receive an email with the interview phone number and a personal call code. The code is for your business only and covers one interview and one report.

You may call at any time that suits you. Your report is prepared from that call.

3. The Interview Call

The interviewer is an AI system, not a person. The call is recorded and written out as a transcript so that your report can be prepared from it. The interviewer will tell you this and ask for your agreement before any questions. If you do not agree, the call will end.

Please do not share passwords, bank or card numbers, or personal details about your customers or staff. You are responsible for making sure you have the right to share the information you give us.

4. Your Report

Your report is based only on what you tell us during the call. It is drafted with the help of AI and reviewed by Heights Consulting Group before it is sent. We will email it within 48 hours of the end of your call, to the email address you confirm on the call.

Every savings figure in the report is an estimate built from the numbers you gave us. Estimates are not guarantees, and your actual results may be higher or lower. Tools and prices named in the report are examples and can change, so please confirm current pricing with the vendor before you buy anything.

The report is general business information. It is not legal, tax, accounting, or financial advice. Decisions about your business are yours to make.

If a figure in your report does not match what you told us on the call, reply to the delivery email and we will correct the report at no charge.

5. No Refunds

All sales are final. We do not offer refunds, including where you choose not to make the interview call or do not agree with the report's findings.

If we are unable to deliver a report for a completed interview, we will refund your payment in full.

6. Your Information

We use your call recording, transcript, and report to prepare and deliver your assessment, to answer your questions about it, and to contact you about related services.

We keep the recording, transcript, and report for one year after your report is delivered, and then delete them. You may ask us to delete them sooner.

We do not sell your information. We never use your information, your business name, or your report in marketing, samples, or examples. Companies that process payments, phone calls, AI analysis, and email on our behalf handle your information only to provide those services to us.

7. Ownership

The report is yours to use within your business. Heights Consulting Group keeps ownership of its methods, question sets, and report format.

8. Limits

The assessment is provided as is. To the fullest extent the law allows, the total liability of Heights Consulting Group for anything connected with the assessment is limited to the amount you paid for it.

9. General

These terms are governed by the laws of the State of Florida. We may update these terms, and the version in effect on the date of your purchase applies to that purchase.

Heights Consulting Group, 504 W. Plant Street, Winter Garden, FL 34787. Questions about these terms or your order can be sent through heightscg.com.